Four questions. We will show you what is typically recoverable across marketplace and carrier recovery, plus support capacity — before you connect anything.
Estimates are fine. Nothing is stored until you ask for the breakdown.
Amazon, eBay, TikTok Shop and similar. Excludes your own site.
What you pay carriers each year, before surcharges.
£6,300–£21,600
Around 0.3%–1.1% of your revenue, plus the support capacity below.
Roughly 0.1–0.3 full-time agents' worth of capacity, back to your team.
We will send the breakdown by module, the assumptions behind each figure, and what a free audit of your actual accounts would cover. We set that up with you — there is nothing to connect yourself.
You only pay us if we recover.Four places money leaves a fulfilment operation, and what each one is worth. Your channel mix, carrier mix and ticket volume decide where most of yours sits.
Inventory losses, returns and marketplace errors that go unclaimed or unrecovered.
Shipherd estimate Shipherd estimate from our own operating experience, not an external study.How this was measured →
Guaranteed services that missed their window, plus loss and damage against contracted service levels.
Shipherd estimate Shipherd estimates 6% of carrier spend is recoverable as service-failure compensation. Across invoice errors and service-failure compensation, up to 12% of carrier spend is recoverable. On one Parcelforce account, 335 claimable shipments were found and filed, with 207 more already past the carrier deadline.How this was measured →
Base rates, fuel surcharges, zone and dimension errors against the rate card you actually signed.
Shipherd estimate Shipherd estimate from our own operating experience and reconciliation across connected accounts, not an external study.How this was measured →
Tickets resolved without an agent opening them. Handling time falls from 4–7 minutes to under 30 seconds.
Measured result 60% of total inbound ticket volume handled without an agent at one live account.How this was measured →
Tell us your setup and we'll come back with an itemised report of what's recoverable. No cost to start.