Four questions. We will show you what is typically recoverable across marketplace reimbursements, carrier claims, invoice errors and support capacity — before you connect anything.
Estimates are fine. Nothing is stored until you ask for the breakdown.
Amazon, eBay, TikTok Shop and similar. Excludes your own site.
What you pay carriers each year, before surcharges.
£15,000–£30,000
Around 0.8%–1.5% of your revenue, plus the support capacity below.
Roughly 0.1–0.3 full-time agents' worth of capacity, back to your team.
We will send the breakdown by module, the assumptions behind each figure, and what a free audit of your actual accounts would cover. We set that up with you — there is nothing to connect yourself.
You only pay us if we recover.Four places money leaves a fulfilment operation, and what each one is worth. Your channel mix, carrier mix and ticket volume decide where most of yours sits.
Seller-fulfilled refunds where the item never came back, and not-received claims contradicted by carrier tracking.
Measured: 395 eligible orders worth £15,967 identified in a single month at a live account. 76% of claimed value granted.
Guaranteed services that missed their window, plus loss and damage against contracted service levels.
Measured: 6% of a live account’s shipments identified as claimable and filed, every month.
Base rates, fuel surcharges, zone and dimension errors against the rate card you actually signed.
Industry range. Live reconciliation running now; our own figure follows once a full cycle completes.
Tickets resolved without an agent opening them. Handling time falls from 4–7 minutes to under 30 seconds.
Measured: Over 55% of a live inbox handled automatically within three months, and still climbing. On 6,000 tickets a month that is 3,300 agent hours a year.
Tell us your setup and we'll come back with an itemised report of what's recoverable. No cost to start.